BTS offers a comprehensive preventative maintenance plan for its customers, which will assist you in maintaining your networks, servers, and computers so that your business can give optimal service to its customers with no interruptions.
BTS’ preventative network support plans are based on the number of servers and workstations that your system has in place. The support plan also addresses all hardware issues, network issues, and cabling issues (if the cabling was installed by BTS).
Preventative network support is also available on a year-to-year basis. BTS preventative network support provides:
- Data backup and recovery plan
- First hour on-site for free
- Immediate recovery response (subject to on-site fee)
- Monthly remote hardware and software integrity check and report
- Off-site storage of weekly backup
- Reduced on-site service call fees (50% discount, $60 per hour during normal business hours; $90 per hour after normal business hours)
- Telephone support during normal business hours
- Unlimited tech support via email
- Monthly preventive maintenance
BTS’ preventative network support plans help to ensure that your computers and network are always protected and in good working order.
BTS provides technical assistance in a variety of ways:
- On Site Technical Support
- Networking Monitoring
- Remote Help Desk
Contact BTS today for a free quote!