BPOS Point of Sale software recognizes the importance of delivery to your business and provides a comprehensive delivery and dispatch module to address the special needs. BPOS's Delivery and Dispatch module will enable your establishment to boost sales by eliminating inefficiency and miscommunication.
BPOS provides a caller ID interface that will allow users to identify all incoming calls and select the next call for processing. When an incoming call is selected BPOS automatically searches and displays customer information related to that phone number. The caller ID interface may be used on one workstation, or the entire network depending on customer preference.
BPOS point of sale software allows customers address to be mapped for delivery drivers from the store location to the delivery address; or from one delivery address to another. This functionality will ensure that drivers are using the most efficient route when delivering orders.
Previous orders from the current customer may be displayed to increase speed and efficiency. A previous order may be used as the starting point for a new order and modified or processed "as is". The number of orders shown may be determined by establishment.
BPOS provides dispatch capabilities in order to track all drivers and orders. Orders may be assigned to drivers for delivery, delivery routes mapped, and drivers tracked as they leave and return to the establishment. Once drivers have returned the may proceed process the payments on their orders and close them out. The dispatch screen provides a visual picture of order status that employees may use to quickly identify the current status of any pending delivery order.
Unlike many traditional delivery modules, BPOS allows for multiple phone numbers and addresses to be attached to one customer. This eliminates the same customer being setup under several phone numbers and provides for better reporting, customer service and marketing capabilities. This information can also help your customer loyalty and gift card programs.